Blog
Python Version Mismatches That Kill an SDK Quickstart
A quickstart that requires Python 3.11 or 3.12 dies on 3.13 before your API is ever called. Print the required range and the interpreter you found. Do not make the developer decode a resolver error.
2026-06-18 · 7 min read · AethelLayer
The resolver fails before your product does
A developer clones the sample, runs the documented command, and watches the package manager refuse the interpreter. Nothing reached your API. Your status page stays green. They close the tab and try the next vendor.
State the range in the first screen of the README and again in the CLI. 'Python >=3.11 and <3.13' is a contract. 'Python 3' is how a laptop on 3.13 wastes an afternoon.
Name the interpreter you actually found
Print sys.version and the path of the binary next to the error code. A message that only says 'incompatible Python' forces them to guess which of three installs you saw.
If you can select a known-good interpreter, say the command. If you cannot, say that plainly. A hint that points at a binary they do not have is worse than no hint.
Capture the mismatch, not a novel
The probe needs the required range, the version you found, and the command. It does not need their home directory or a dump of every installed package.
Ask what they were trying to do only if a person is at the keyboard. A CI job should record the probe and exit non-zero without a prompt.
Fix the sample when the code clusters
Ten evaluators on the same too-new Python are a docs bug. Widen the range, pin the quickstart to a version you test, or print a one-line install for that version.
Draft the GitHub issue from that cluster. A person still sends it. The next developer should hit the updated range, not the same wall.
Keep reading
Capture the failure before they leave
Capture the failure before they leave. Book early access or talk to sales, then install @aethellayer/sdk when you are onboarded.