Terms & Conditions

1. Agreement to terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "Customer") and AethelLayer ("AethelLayer," "we," "us") governing access to our website, applications, Private Pilot program, and related services (collectively, the "Services").

BY CLICKING "ACCEPT," SUBMITTING AN APPLICATION, CREATING AN ACCOUNT, OR USING THE SERVICES, YOU AGREE TO THESE TERMS AND OUR PRIVACY POLICY, COOKIE POLICY, AND SECURITY TERMS INCORPORATED BY REFERENCE. IF YOU ARE ENTERING ON BEHALF OF AN ORGANIZATION, YOU REPRESENT THAT YOU HAVE AUTHORITY TO BIND THAT ORGANIZATION.

IF YOU DO NOT AGREE, DO NOT ACCESS OR USE THE SERVICES.

2. Eligibility and accounts

• You must be at least 18 years old and capable of forming a binding contract.
• You must provide accurate, current information and maintain its accuracy.
• You are responsible for all activity under your credentials and must notify us immediately of unauthorized access.
• We may refuse, suspend, or terminate access at any time, with or without cause, in our sole discretion.

3. Services and pilot program

Services are provided on an "AS IS" and "AS AVAILABLE" basis. Features, integrations, and availability may change without notice.

Private Pilot participation is by invitation only. Acceptance is not guaranteed. Fees, scope, and service levels are defined solely in a separate Order Form or Statement of Work ("SOW") signed by both parties. Website content is marketing and not a binding offer.

We may modify, discontinue, or limit any feature, including AI agents, integrations, or benchmarks, without liability.

4. AI disclaimer , no professional advice

THE SERVICES USE ARTIFICIAL INTELLIGENCE. OUTPUTS MAY BE INACCURATE, INCOMPLETE, BIASED, OR OUTDATED. AETHELLAYER DOES NOT PROVIDE LEGAL, FINANCIAL, TAX, HR, COMPLIANCE, OR INVESTMENT ADVICE.

YOU ALONE ARE RESPONSIBLE FOR ALL DECISIONS AND ACTIONS TAKEN BASED ON SERVICE OUTPUTS. YOU MUST INDEPENDENTLY VERIFY MATERIAL INFORMATION BEFORE ACTING. WE DISCLAIM ALL LIABILITY FOR RELIANCE ON AI-GENERATED CONTENT.

5. Acceptable use

Breach may result in immediate suspension, termination, and legal action. We cooperate with law enforcement where required.

• No unlawful, harmful, fraudulent, or infringing activity.
• No reverse engineering, scraping, penetration testing without written consent, or circumvention of security.
• No transmission of malware, spam, or excessive automated requests.
• No use to develop competing products or to extract models, embeddings, or training data.
• No processing of special category data without lawful basis and our prior written approval.
• No misrepresentation of AI outputs as human-generated where prohibited by law.

6. Customer data and license

You retain ownership of data you submit ("Customer Data"). You grant us a worldwide, non-exclusive, royalty-free license to host, process, transmit, and display Customer Data solely to provide and improve the Services, comply with law, and as described in our Privacy Policy.

You warrant that you have all rights and consents necessary for us to process Customer Data and that processing will not violate third-party rights or applicable law.

You are solely responsible for backups, exports, and business continuity of Customer Data except as expressly stated in a paid SOW.

7. Intellectual property

We own all rights in the Services, software, models, prompts, documentation, trademarks, and aggregated/anonymized insights derived from Service usage (excluding Customer Data content itself).

No rights are granted except the limited right to use the Services during an active subscription or pilot as permitted by these Terms or an SOW.

Feedback you provide may be used without restriction or compensation. You waive moral rights to the extent permitted.

8. Confidentiality

Each party may receive confidential information. The receiving party will protect it with reasonable care and use it only for the permitted purpose. Exclusions apply for public information, independent development, and lawful disclosure.

Upon termination, we may delete Customer Data per our retention policy unless law requires retention.

9. Fees and payment

Fees are as stated in an applicable SOW. Unless stated otherwise, fees are non-refundable, exclusive of taxes, and due within thirty (30) days of invoice.

Late payments accrue interest at 1.5% per month (or the maximum legal rate) and may result in suspension. You reimburse collection costs and reasonable attorneys' fees.

We may change pricing for renewals upon notice. Custom Tier / Dynamic Access pricing is determined solely by us in writing.

10. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, THAT INTEGRATIONS WILL REMAIN AVAILABLE, OR THAT DEFECTS WILL BE CORRECTED.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL AETHELLAYER, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATED TO THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING IN ANY TWELVE (12) MONTH PERIOD SHALL NOT EXCEED THE GREATER OF (A) FEES PAID BY YOU TO US IN THAT PERIOD OR (B) ONE HUNDRED POUNDS STERLING (£100).

THE FOREGOING LIMITATIONS APPLY TO ALL THEORIES OF LIABILITY AND SURVIVE TERMINATION. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN SUCH CASES, OUR LIABILITY IS LIMITED TO THE MAXIMUM PERMITTED BY LAW.

12. Indemnification

You will defend, indemnify, and hold harmless AethelLayer and its affiliates, officers, agents, and employees from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Services; (b) Customer Data; (c) violation of these Terms or law; (d) dispute with your employees, candidates, or third parties; or (e) reliance on AI outputs.

We may assume exclusive defense at your expense if you fail to cooperate. No settlement without our prior written consent.

13. Termination

We may suspend or terminate access immediately for breach, risk to security, non-payment, or any reason in our sole discretion.

Upon termination, your right to use the Services ceases immediately. Sections that by nature survive (including IP, disclaimers, liability, indemnity, dispute resolution) survive.

Refunds are governed exclusively by our Cancellation & Refund Policy and any signed SOW.

14. Dispute resolution

These Terms are governed by the laws of England and Wales, without regard to conflict-of-law principles.

THE PARTIES SUBMIT TO THE EXCLUSIVE JURISDICTION OF THE COURTS OF ENGLAND AND WALES.

YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING TO THE FULLEST EXTENT PERMITTED BY LAW.

Before filing suit, the parties will attempt good-faith resolution by written notice to legal@aethellayer.com for thirty (30) days. Nothing prevents us from seeking injunctive relief in any court.

15. General

Contact: legal@aethellayer.com

• Entire agreement: These Terms plus applicable SOW supersede prior discussions.
• Assignment: We may assign freely; you may not assign without our consent.
• Force majeure: No liability for events beyond reasonable control.
• Severability: Invalid provisions are reformed or severed; remainder continues.
• No waiver: Failure to enforce is not a waiver.
• Notices: Electronic notice to your account email or application email is effective.